Customer Care Customer Care

Your satisfaction is our priority, which is why we are always ready to receive and handle your enquiries, complaints and suggestions regarding our products and services. We are always striving to improve our services to you.

Agrobank Contact Centre Agrobank Contact Centre

Agrobank Contact Centre :
1 300 88 2476 (AGRO)

 

Email : customer@agrobank.com.my
Fax No: 03-2692 2053

Waktu Urusan
Hari : Isnin hingga Jumaat
Masa : 8.30 pagi - 5.30 petang
Sabtu, Ahad & Cuti Umum - TUTUP

Aduan ATM :
Isnin - Jumaat
03-2698 1298 / 03-2614 2793 (8.30 pagi - 5.30 petang)
Sabtu, Ahad & Cuti Umum - TUTUP

03-2693 3452 (5.30 petang - 8.30 pagi)

Banking Hours Banking Hours

Office Hours

  • Monday to Friday  : 8.30 a.m to 5.30 p.m
  • Saturday and Public Holiday : Closed

Banking Hours

  • Monday to Friday : 9.00 a.m to 4.30 p.m
  • Saturday and Public Holiday  : Closed

ATM / CDM / FCQM

  •  4.00am to 12.00am daily
Form Form
Arahan/Instruction:

SIla isikan ruangan yang bertanda ' * ' bagi membolehkan maklum balas anda sampai kepada kami / Indicates mandatory fields to be filled in for your feedback to reach us.

How To Make A Complaint How To Make A Complaint

Step 1 :
File your complaint using the form on the left

Step 2 :
You will receive an acknowledgement letter from us through your email within two (2) working days

Step 3 :
You will receive complaint resolution communication from us within twelve (12) working days

Step 4 :
If you are dissatisfied with the resolution offered, you may submit your complaint to: BNMLINK - Laman Informasi dan Khidmat BNM
http://www.bnm.gov.my/bnmlink/index.htm

Other Channels for Complaints Other Channels for Complaints
  • Call Agrobank Contact Centre at
    1 300 88 2476 (AGRO)
  • Write to:
    Agrobank
    Corporate Communications & Public Relations Department
    Leboh Pasar Besar
    Peti Surat 10815
    50726 Kuala Lumpur

 

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